Questions
The questions we are actually asked, answered plainly. If yours is not here, send it with your enquiry.
Constantly — it is most of what the town is. The practical difference is protection rather than technique: lime plaster marks, original boards scuff, and a Regency door frame will not forgive a corner taken at speed. Boards and padding go down before anything moves, and the route through the house is agreed rather than improvised.
Rarely where you would like to. The Pantiles, Mount Sion and the older terraces have very limited standing and, in places, loading restrictions that need arranging in advance. We establish the loading point at survey and, where the vehicle cannot get close, we shuttle.
Calverley Park, Mount Ephraim, Bishops Down and the Langton side. Long drives, substantial volumes and frequently contents that need more than a blanket. These are surveyed properly rather than estimated — the loft, the cellar and the garden store are usually all coming.
Yes, and it is a large share of the work — the two towns run together in practice even though they feel quite different. Tonbridge is generally easier to load: more postwar and modern housing, more driveways, fewer listed frontages.
Yes — wrapped, inventoried and racked indoors, collected as part of the same move. Chains here are frequently long, so it is worth raising at quote stage even if you only think you might need it.
Volume, access at both ends, how much packing you want done, and distance. On period property, add the protection the building needs — which is a real line rather than a rounding error.
No, and here it matters more than in most towns. Half of what decides a Tunbridge Wells move — the staircase turn, the standing point, the pieces that need cases — is invisible from a room count.
Veneered and inlaid furniture, marble and glass tops, gilt, large mirrors, long-case clocks and framed work. The town has a lot of it. Those get identified at survey and given cases or crates rather than blankets.
Uprights routinely, with the correct board and straps. Grands we assess first, and out of a first-floor Regency flat we would rather bring in a piano specialist than improvise.
Goods in transit and storage cover are in place, with the usual conditions around owner-packed cartons and items of unusual value. Declare anything genuinely valuable at survey and we will confirm in writing what applies.
The load stays on the vehicle or goes into store overnight rather than onto a pavement. We tell you plainly what that means for the booking rather than sending a surprise invoice.
Either, or a split. The common arrangement here is that you take the books, the clothes and the garage and we take the kitchen, the glass, the pictures and anything old.
Only where the piece was designed to come apart — a knock-down bed, a table with removable leaves. Forcing a wedged or pegged joint that was never meant to open is how a good piece becomes a repaired one. Where it will not come apart, the route changes instead.
For anything leaving the area, yes. It is the main road north to the M25 and south to Hastings, and it is slow in places with limited overtaking. A long move from here is planned with a realistic first leg rather than an optimistic one.
Small commercial work — offices around the town centre, consulting rooms, studios and shops. Out of hours usually makes most sense so trading stops for the least time.
Yes. Two households merging, or a house plus a storage unit emptied on the way. Mention both so the route and timing are costed properly.
As soon as you have a date, even provisional. Fridays and month-ends go first, and period-property jobs want more notice because materials and crew size are decided at survey.
We do, from the survey inventory. Since the UK left the EU a household move needs a proper packing list and the destination country's transfer-of-residence process, and each of the four differs.
Put it in the notes on the quote form. Services covers what we do, coverage covers where, and European removals covers moves that leave the country.
Next step
Both addresses, roughly what is going, and your dates if you have them. We will arrange a survey and come back with a written quote.